Shipping and Delivery

Fantove delivers worldwide. We ship to the address you provide when placing your order. All orders are packed discreetly and delivered to your door with full tracking.

Delivery time includes both production and shipping. We primarily ship to the United States (mainland) and EU countries. Delivery times for other international destinations may vary depending on location and courier service.

Production Time

Shipping Time

Sex doll head: 7- 9 business days

United States (Free air shipping, Tax-Free): 7 - 10 business days


European Union (Free air shipping, Tax-free): 10 - 12 business days

Sex doll: 20 - 25 business days

Fully customized doll head: 40 - 45 business days (design and production)

Fully customized doll: 5 - 6 months (design and production)

FAQs

We work with well-known couriers such as UPS, FedEx and DHL to transport your packages.

1. Free Shipping (Tax-Free)

Fantove offers free shipping and tax-free service to the following countries and regions:

  • Americas: Continental United States, Canada
  • Europe: United Kingdom, Germany, France, Netherlands, Belgium, Luxembourg, Poland, Slovenia, Slovakia, Czech Republic, Croatia, Finland, Sweden, Denmark, Austria, Russia, Bulgaria, Estonia, Latvia, Lithuania, Hungary, Greece, Portugal, Italy, Spain
  • Asia: Japan, South Korea, Malaysia, Singapore, Thailand, Indonesia, Philippines, Vietnam, Myanmar, Cambodia

Note: For some locations, such as remote areas outside the continental U.S. (e.g., Alaska, Hawaii, Puerto Rico), Australia, and South American countries, an additional shipping fee of $200 applies.

2. Free Shipping (Taxes Not Included)

Fantove offers free shipping to the following countries and regions; however, buyers are responsible for paying any applicable taxes. Fantove can provide appropriate guidance on customs duty payments.

  • Switzerland, Norway, Ukraine, Israel, New Zealand, Argentina, Chile, South Africa

3. Undeliverable Regions

Fantove cannot ship adult dolls to the following countries and regions:

  • All Middle Eastern Islamic countries, All African countries (except South Africa), India, Brazil

All dolls are produced in China. Once production is complete, we ship the package directly from China.

If your order exceeds the standard shipping time (measured from the tracking update to final delivery), Fantove offers compensation:

  • 10% of your order amount for delays over 10 business days
  • 20% of your order amount for delays over 20 business days

And so on — the compensation increases by 10% for every additional 10 business days beyond the standard shipping time, up to a maximum of 100% of the order amount.

Yes. A signature-on-delivery service is available for an additional $25.

Once your order has been sent you will receive an email with tracking information. Alternatively, you can view the tracking information on your account.

* If you didn’t receive our email, please check your spam folder.